IATA • ALC005EBEN01 • 12 months

Airline Cabin Crew Training

IATA Airline Cabin Crew training covering flight operations, safety and emergency procedures, medical emergencies, dangerous goods, security and inflight customer service.

Apply for this program

Course Modules

01Introduction to the Airline Industry
02Air Transport and Flight Operations
03Crew Responsibilities and Cooperation
04Managing Abnormal and Emergency Situations
05Medical Emergencies on board the Aircraft
06Dangerous Goods
07Aviation Security
08Customer Service and Interaction with Passengers
09Airline Catering and Onboard Retail Services
10Cabin Crew Professional Development

Career Paths

Cabin crew / flight attendantInflight servicesGround hospitalityCustomer service agent